Internet connection reliability test for free#
Internet connection reliability test full#

In January 2023, we surveyed nearly 4,000 broadband customers and asked them about their experiences. We survey thousands of broadband, home phone and TV customers each year, so we can help you to choose the best service. We'll only endorse providers that have committed to both schemes.Īre you getting the broadband speed you're paying for? Our broadband speed test can help you find out Which? broadband survey results Automatic compensation ensures that those who experience poor service get money back when things go wrong, without having to chase it.īoth exist, in part, thanks to campaigning by Which?, but they are also voluntary. The two are designed to ensure a fairer broadband market – the codes require providers to give customers clear indications of the speed they can expect, and a minimum speed that's guaranteed. They must also be signed up to two new schemes from Ofcom: its codes of practice and its automatic compensation scheme. If they charge too much, they're not eligible to be Which? Recommended Providers, whatever score they get in our customer survey. We know that price is important, so we only give the award to those broadband companies we feel charge a reasonable price for their services. Which? Recommended Providers are the cream of the crop, and we only give the accolade to ISPs that get a customer score of 70% or more. What makes a Which? Recommended Provider?

Internet connection reliability test for free#

Or compare broadband deals for free with Which?. Log in or join Which? now to get instant access to the scores and recommendations below. We’ll tell you exactly what you need to know about all the UK’s biggest broadband providers, and help you to avoid signing up for a deal you'll come to regret.

Quotes from real customers on their experiences with their provider.

Lab reviews of the equipment they supply.

Individual overviews of each provider, revealing everything from the deals they offer to the levels of complaints about them.

Internet connection reliability test full#

A full breakdown of how each provider is rated for customer service, value for money, connection speed, technical support and more.Which internet service provider (ISP) we rated as a Which? Recommended Provider.The full results of our latest survey, with ratings for all the major providers including BT, Sky, TalkTalk and Virgin Media.Its name might surprise you, but it offers both speedy connections and impressive customer service. Nearly 4,000 broadband customers took part in our latest survey, and one provider did substantially better than the rest. Best broadband: all the major suppliers rated